Privacy Policy

This Privacy Policy ("Policy") is published by hn777 ("Company", "we", "us", "our"), the operator of the online gaming and sports betting platform accessible at https://hn777.pro ("Platform"). This Policy describes how hn777 collects, uses, stores, shares and protects the personal data of individuals ("you", "User", "Player") who access or use the Platform in any capacity.

By registering an account, accessing the Platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described herein. This Policy forms part of, and should be read alongside, our Terms & Conditions.

hn777 acts as the data controller in respect of the personal data collected through the Platform. If you have any questions about how your data is handled, please contact our Data Protection team using the details provided in Section 14.

hn777 collects personal data through several channels: directly from you when you register or use the Platform, automatically through your device and browser, and from third-party service providers such as payment processors and identity verification partners.

2.1 Registration & Account Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (for age verification purposes);
• Pakistani CNIC number or passport number;
• Email address and Pakistani mobile number;
• Residential address;
• Username and encrypted password.

2.2 Financial & Transaction Data

• JazzCash or EasyPaisa mobile wallet identifiers;
• HBL, UBL or Meezan Bank account details (where provided);
• Visa/Mastercard details (processed securely through PCI-DSS compliant gateways — card numbers are never stored in full on hn777 servers);
• Cryptocurrency wallet addresses (where applicable);
• Transaction history including deposit amounts, withdrawal requests, and PKR balances.

2.3 KYC & Verification Data

• Copies of government-issued identity documents (CNIC, passport, driving licence);
• Proof of address documents (utility bills, bank statements);
• Source-of-funds documentation where requested;
• Facial recognition or liveness check data processed by our identity verification partner.

2.4 Usage & Technical Data

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Pages visited, games played, bets placed, and session duration;
• Clickstream data and Platform navigation patterns;
• Error logs and crash reports.

2.5 Communications Data

• Live chat transcripts and support ticket correspondence;
• Email communications with our support team;
• Survey responses and promotional preferences.

The personal data collected by hn777 is used exclusively for the following purposes:

hn777 will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or establishing a new lawful basis for processing.

hn777 processes your personal data on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of our contract with you — for example, operating your account, processing deposits and withdrawals, and settling bets;
• Legal Obligation: Processing is required to comply with applicable laws and our gaming licence obligations, including Anti-Money Laundering (AML) regulations and KYC requirements;
• Legitimate Interests: Processing is necessary for hn777's legitimate interests, including fraud prevention, security monitoring, and improving Platform performance, provided these interests are not overridden by your rights;
• Consent: Where processing is based on consent — such as sending promotional emails — you may withdraw that consent at any time by contacting support or updating your communication preferences within your account settings.

hn777 does not sell your personal data. We may share your data with the following categories of third parties strictly on a need-to-know basis and subject to appropriate data protection obligations:

5.1 Payment Service Providers

JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/Mastercard processors, and cryptocurrency payment gateways receive the minimum financial data necessary to process your transactions. All payment partners are contractually bound to process your data only for payment purposes.

5.2 Identity Verification Partners

Our KYC and identity verification service providers receive identity documents and biometric data as necessary to verify your identity and age. These partners operate under strict data processing agreements and are prohibited from using your data for any other purpose.

5.3 Regulatory & Law Enforcement Authorities

hn777 is required to disclose certain information to our gaming regulator, financial intelligence units, and law enforcement authorities upon lawful request or where we have a reporting obligation under applicable AML/CFT regulations. Such disclosures are made without prior notice to you where legally required.

5.4 Fraud Prevention & Security Services

We work with third-party fraud detection and cybersecurity providers. These providers may process IP addresses, device fingerprints, and behavioural data to identify suspicious activity. Data shared is pseudonymised where technically feasible.

5.5 IT Infrastructure & Cloud Providers

Our Platform infrastructure relies on reputable cloud hosting and data storage providers. Data stored on third-party infrastructure remains under hn777's control and is governed by data processing agreements that impose equivalent data protection standards.

hn777 uses cookies and similar tracking technologies to operate the Platform, personalise your experience, and analyse usage patterns. The following categories of cookies may be placed on your device:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, last-visited game categories, and display options to improve your experience on return visits.
• Analytical Cookies: Help us understand how players interact with the Platform — which games are most popular, where players encounter errors, and how navigation flows can be improved. Data is aggregated and pseudonymised.
• Responsible Gaming Cookies: Track session duration and activity patterns to support our responsible gaming monitoring obligations.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. A cookie consent banner is displayed on your first visit to the Platform.

hn777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is not immediately possible due to backup schedules, data will be isolated from active processing until it can be securely removed.

hn777 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. Our security framework includes:

• Transport Layer Security (TLS 1.3): All data in transit is encrypted using TLS 1.3, the current industry standard for secure communications;
• Data Encryption at Rest: Sensitive data stored on our servers — including KYC documents, payment details and account credentials — is encrypted using AES-256;
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis. All staff with data access are subject to confidentiality obligations and undergo data protection training;
• Two-Factor Authentication: Player accounts support two-factor authentication to reduce the risk of unauthorised access;
• Penetration Testing: Our Platform undergoes regular security assessments and penetration testing by independent security firms;
• Incident Response Plan: We maintain a documented data breach response procedure. In the event of a breach affecting your rights, you will be notified within 72 hours.

Notwithstanding the above, no security system is impenetrable. You are responsible for maintaining the confidentiality of your account credentials and for promptly reporting any suspected unauthorised access to our support team.

Subject to applicable law and regulatory limitations, you have the following rights in relation to your personal data held by hn777:

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being used;
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data. You can update many details directly within your account settings;
• Right to Erasure: You may request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. Note that we may be required to retain certain data to comply with AML and regulatory obligations even after your account is closed;
• Right to Restriction: You may request that we restrict processing of your data while a query or complaint is being resolved;
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format to transfer to another service where technically feasible;
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes at any time;
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact our support team at the email address listed in Section 14. We will acknowledge your request within 5 business days and aim to respond in full within 30 days. We may need to verify your identity before processing your request.

The hn777 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If you are under 21, you must not use the Platform or provide any personal data to us.

If hn777 becomes aware that personal data has been collected from a person under the age of 21 without verified parental or guardian consent, we will take immediate steps to delete that data and close the relevant account. If you believe that a minor has created an account or provided data to hn777, please notify us immediately via our support team.

hn777 uses age verification technology and KYC checks during the registration process to prevent underage access to the Platform. Parents and guardians concerned about minors accessing gambling content are encouraged to use parental control software to restrict access to gambling websites.

hn777 operates on an internationally hosted infrastructure. As a result, your personal data may be transferred to, stored in, or processed in countries outside of Pakistan. Where such transfers occur, hn777 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.

Safeguards for international transfers may include:

• Standard contractual clauses approved by applicable data protection authorities;
• Data processing agreements that impose equivalent data protection obligations on recipients;
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection.

If you would like further information about the specific safeguards in place for international data transfers, please contact our Data Protection team.

The hn777 Platform may contain references to third-party game providers and content partners. hn777 is not responsible for the privacy practices of third-party organisations, and this Policy does not apply to any data collected directly by third-party platforms or services.

Game content on the hn777 Platform is supplied by licensed third-party game providers. These providers may process limited technical data (such as game session identifiers) for the purpose of delivering game functionality. Such processing is carried out under data processing agreements with hn777 and is subject to the providers' own privacy practices.

We encourage you to review the privacy policies of any third-party services you interact with independently of the hn777 Platform.

hn777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or Platform functionality. The updated Policy will be published on this page with a revised effective date clearly indicated at the top.

Where changes are material — meaning they significantly affect your privacy rights or how your data is used — we will notify you via email to your registered address prior to the changes taking effect. For minor or administrative changes, your continued use of the Platform following publication of the updated Policy constitutes your acceptance of the revised terms.

We recommend reviewing this Policy periodically. The date at the top of this page indicates when the Policy was last revised.

If you have any questions, concerns or requests relating to this Privacy Policy or the way hn777 handles your personal data, please contact our Data Protection team. We are committed to resolving all privacy-related queries promptly and transparently.

Data Protection Contact Email: [email protected]

Please include "Privacy Request" in the subject line of your email, along with your registered username or account email address so we can locate your account efficiently. We aim to acknowledge all privacy-related emails within 2 business days and provide a substantive response within 30 days.

For general account queries, game support, or payment assistance, you can also reach us through the live chat feature available after logging in to your hn777 account, or visit our FAQ page for commonly asked questions.